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Fassler Gourmet Official Store
Active 4 hours ago
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* Applicable to all products in this shop (excl. shipping fees)
Specification
Brand,Ships From
Description

Black Cod and Scallop Chowder

Halal-Certified

Comes in 1 size only (approximately 500gm)

Comes Frozen

Cooking Instruction: Simply thaw them in the chiller overnight, pour content into a pot and bring to a boil before consumption.

Notice:

All orders will take a min. of 3-4 days lead time to be dispatched and delivered. You will receive an SMS in advance once we have a delivery date scheduled for your order. If you require any further assistance, do reach out via the link provided in the SMS to get in touch with our customer service team. Thank you.

FAQ:

- How will my order be packaged?

All products will be packed in ice for maximum freshness. Orders under $50 nett (excluding delivery fees) will be packed in carrier bags with ice to minimise packaging waste. Orders above $50 nett (excluding delivery fees) will be packed with ice in our ice boxes.

- Who will contact the customer prior to delivery / if the customer is not at home?

An automated SMS reminder will be sent to the customer the day before delivery.

- What happens if a customer is not a home for the delivery? Will there be a redelivery/extra chargers?

Due to the nature of the products, the SOP in such a situation will be to leave the package at the customer's doorstep if they are not at home, as the products will not be usable even if they are returned. We will not be responsible for missing items for products left at the doorstep.

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