Emelyn is a Singaporean brand that is trademarked locally. Our brand offers genuine leather shoes at online direct prices without the extravagant physical retail markups. All our shoes are shipped locally from Singapore and can be delivered to you speedily. Shoe Upper: Full Grain Genuine Cow Leather Lining: Lambskin Insole: Lambskin Why should you wear Emelyn shoes? - 100% made from genuine real cow leather that molds to your feet and feels exceptionally soft even on your first wear. - Only genuine cow leather is able to provide durability, a natural leather feel and breathability. - Does not peel/flake like man-made artificial leather and lasts for a long period even with frequent wear. - Dense cushion insoles provides incredible comfort for long walking. - Extra padding at the back of the shoe inner to prevent abrasion to the ankles. - Made with a slight 1-cm heel to allow for better walking posture. HAVE WIDE FEET OR BUNIONS? Both our CHARLOTTE (pointed & round toe) and NATALIE series are suitable for wide feet and/or bunions. Genuine leather shoes are very soft and flexible and as you season the shoes, the leather will stretch and mould to your feet shape. The softness of the calf leather also wraps gently around your feet and bunions. PREFER A WIDER TOE BOX? However, if you prefer a wider toe box, consider our NATALIE series which has a wider toe box. SIZING: Please see size chart. Our shoes are made specifically for local Singaporean women and are TRUE TO SIZE. As such you can choose your usual size and it should fit well. If you are in between sizes, for eg, in between size 37 and 38, choose 38. CONTACT US: Feel free to contact us on "Chat" if you would like us to recommend a size or have any other questions. If the shoes feel a little tight upon receiving, as you walk and start seasoning the shoes, the natural fibers start to become flexible and stretch to the ideal shape & length for your feet. SHOES EXCHANGES & CUSTOMER SERVICE: *All shoes are exchangeable to a different size or any other new product in our store with the same price or higher (top-up) within 30 days of purchase in a new & unworn condition. *Exchanges can be made in person near Bukit Gombak MRT. Kindly contact us on CHAT to make an appointment. *You may also mail back the shoes to us (contact us for address) using your own paid courier and we will send you the change of size free of charge.