Shopee Mall Assurance
15-Day Free Returns
Changed your mind about your purchase? Request for a free return within 15 days from the date of delivery and receive a refund, no questions asked*. Applicable to selected items. T&Cs apply.
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Use Free Shipping Vouchers on products with ‘Free Shipping Vouchers’ label or look out for Free Shipping Shop Promotions, subject to min. spend.
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LG Singapore Official Store
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* Applicable to all products in this shop (excl. shipping fees)
Specification
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Description

- Free Delivery + Free Installation + Shopping Voucher $200

*Additional charges for staircase carry up/down.

- We are offering free delivery through the collection of "Free Shipping" voucher. Kindly pls remember to collect them before check-out.

Promotion Details

- Free $200 Shopping Vouchers. This Promotion is valid for purchases made within 1 Apr- 30Apr 2024. To be redeem at Letrain by 31 May 2024. No extension of redemption period will be entertained.

- Hard copy of Shopee order & photo of serial number (product or label on carton box) must be presented at the point of redemption.

- LG reserves the right to replace the free gifts(s) (if applicable) with product(s) of similar value or while stocks last.

Product Details

● Sanitize & efficiently reduce up to 99.9% of virus

● Refreshes your clothes in the comfort of your home

● Steam Clothing Care

● Gentle Dry

● Dehumidify and refresh your surrounding space

● Pants Press

● Mirror Design

● Product Dimension: 445mm (W) x 1,850mm (H) x 585mm (D)

● Warranty Period - 24 Months

Delivery Details: 

● Upon purchase of item, our logistics team will contact you within 2 – 3 working days to schedule the delivery appointment 

● All orders are to be fulfilled within 30 days from the date of purchase. We appreciate your kind understanding. 

● Installation for the new item is non-chargeable (FOC) on lift-landing floors only. 

● Disposal of old item (Applicable to Washing Machine and Refrigerator only) is non-chargeable (FOC) on lift-landing floors only. 

● Additional fees applies for Installation on non-lift landing floors, or shipping address requires moving of item on staircase. 

● Do contact us should you have other conditions or queries regards to our delivery and installation notice. 

● After Care Service Information - Singapore after service care, Address: 991D Alexandra Rd, #01-14, Singapore 119972, Contact: 6512 0555 

 

Redemption Details: 

● For promotion from 1 January - 31 January 2024, redemption for all gifts strictly from 2 January 2024 – 29 February 2024. No extension of redemption period will be entertained.

● For promotion from 1 February - 29 February 2024, redemption for all gifts strictly from 1 February 2024 – 31 March 2024. No extension of redemption period will be entertained. 

● For promotion from 1 March- 31 March 2024, redemption for all gifts strictly from 1 March 2024 – 30 Apr 2024. No extension of redemption period will be entertained. 

*Hard copy of Shopee order & photo of serial number (product or label on carton box) must be presented at the point of redemption (Redemption @ Letrain). 

*Kindly note that LG reserves the right to reject any redemption of purchased product if the redemption has exceed the dateline for redeem. 

LG Singapore Terms & Conditions for 15-day return policy: 

1. Only purchases that follow our valid return reasons are entitled to a 15-day return period from the date of delivery. Once the period is exceeded, we will not accept any return. Therefore, please check on the condition of item(s) as soon as possible after delivery 

2. Valid return reasons are as follows: 

a. Received wrong item(s) from what was ordered.

b. Do not want item(s) anymore (Change of Mind). If you have changed your mind and would like to return your item(s), please note that we only accept return that:

i. Have not been opened and are in original condition i.e., with original labels, tags, security seals, serial numbers, etc. must be intact and not tampered with.

ii. Are in original box packaging, product packaging, includes but not limited to, protective shields, protective plastic, protective covers, product boxes, dust bag, accessories and peripherals that secure products for shipping must be included in the return package.

3. Damaged/faulty item(s): This return reason requires approval from an LG technician. Please contact us via platform chat to arrange an onsite check before raising your request. If you raise return without a valid diagnosis from the technician, your request will be rejected until the process is adhered to. 

*Video and Images on thumbnails are for explanation purposes only and may different from actual ones.

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