Terms and Conditions for “8.8 National Day Sale: Lowest Prices Guaranteed” Promotion

The following terms and conditions govern your participation in the “8.8 National Day Sale: Lowest Prices Guaranteed” Promotion (“Promotion”) provided by Shopee Singapore Private Limited (hereinafter referred to as “Shopee”) from 7th August 2025 at 8pm to 12th August 2025 at 11.59pm, both dates inclusive (“Promotion Period”) on Shopee’s websites and mobile applications (“Platforms”).
By participating in this Promotion, you agree unconditionally and irrevocably to be bound by, and shall be deemed to accept, these terms and conditions and any rules and regulations relating to the Promotion (“Terms and Conditions”), in addition to Shopee’s Terms of Service, Shopee’s Privacy Policy, Shopee’s Voucher Terms and Conditions and all applicable terms and conditions and/or Shopee policies (“Shopee Policies”), which are incorporated by reference into these Terms and Conditions. Capitalised terms used and not defined herein shall have the same meaning as given to such terms in the Shopee Policies.

Only individuals with registered and valid Shopee accounts are entitled to participate in the Promotion.
Shopee shall have sole and absolute discretion in determining whether an individual has qualified to participate in and/or is disqualified from the Promotion. For example, an individual may be disqualified from the Promotion if any fraudulent activities are detected (including the use of multiple Shopee accounts which is prohibited per the Shopee Terms of Service, or where the individual has influence over the listing of the Other Platform Item on the Other Platform).

Items subject to the Promotion will contain a “Lowest Price Guaranteed” label (“Labelled Item”).
Qualifying participants who purchase a Labelled Item within the Promotion Period (“Qualifying Item”) may be eligible to receive a percentage refund in the form of Shopee Coins (“Coin Refund”) if the participants are:

able to identify the same item available for sale at a lower price on a able to identify the same item available for sale at a lower price on a competitor e-commerce marketplace platform (such platform, an “Other Platform” and such item, an “Other Platform Item”); and
follow the claim procedures set out in these Terms and Conditions.

Qualifying participants may apply for a Coin Refund by submitting the claim form prescribed by Shopee (“Claim Form”) within 7 days from the date of purchase of the Qualifying Item (a “Claim”). Each Claim Form must be submitted together with the following documents and/or information:

Shopee username;
screenshot of the Qualifying Item available on the Platform with visible prices and the '”Lowest Price Guaranteed” label;
screenshot of the Other Platform Item available on the Other Platform with visible prices;
URLs of the relevant items on both the Platform and the Other Platform;
Order ID in respect of the purchased Qualifying Item on the Platform;
the price difference between the Qualifying Item on the Platform and the Other Platform Item on the Other Platform; and
such other documents and/or information as may be required from Shopee from time to time.