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Still upset you failed to get tickets to your favourite artist or band’s concert the previous time? Annoyed that these tickets sell out even before your page has loaded? Here are some tips and tricks on how to buy concert tickets in Singapore so you’ll never miss a potentially sold-out concert again!
Heard of the news that your favourite idols, bands or singers are gracing Singapore with their awesome performances? Before you get too excited, you need to first understand where to buy concert tickets in Singapore so as to secure a spot for the event. There are two main platforms where you can buy your concert tickets in Singapore – online and SingPost.
Usually, concerts will partner up with an official ticket retailer, such as SISTIC and TicketMaster, to regulate sales and prevent scalpers from gaining the upper hand. You can check out these websites to find out the date of ticket sales and set your alarm to snag a chance to see your idols!
You may wonder: how to get concert tickets in Singapore offline? Another way is to get them at your nearest SingPost offices! Head to the customer service counter and provide the staff with the relevant details such as the number of tickets and seat category. Thereafter, the staff will handle the rest and, if lucky, your desired tickets will be in your hands in no time, sweet!
Good WiFi is the most important factor in securing tickets online! EXO’s concert in Korea sold out within seconds thanks to the brilliant WiFi there. Singapore is no different and we’re sure you’ve seen artists like Ed Sheeran, Wanna One, Taylor Swift, Sam Smith and Twice selling out their concert tickets in Singapore at the speed of light. It’s best you get a spot with a decent, if not excellent internet connection so you can get into the page the second the tickets go on sale. This also means you shouldn’t be at a random Starbucks or public library while trying to get your tickets, as their WiFi sources could fail you.
Pro Tip: Try to sit as near to the WiFi as possible so your connection isn’t interrupted!
If you’re buying the tickets online, it’s safer to have multiple devices ready and all logged into the ticketing page. Even if one of your devices fails, at least you’ll have a backup! We’d recommend using both your phone and computer, especially if you’re buying tickets for a popular group. Should you be buying tickets with a group of friends, everyone should use at least one device each to increase the chances of getting the tickets. You can then proceed to key in the credit card details into that account.
This ensures the entire group isn’t just depending on one device to purchase the tickets. However, this method could backfire if too many people are logged into the system, as it’ll result in the system crashing. So proceed with caution!
After setting up multiple devices, it’s time to set up multiple accounts. Why can’t I use the same account across all devices, you might ask. Well, some ticketing sites are trying to prevent scalpers from getting tickets by kicking out accounts that are used on multiple devices. If you do not want to be kicked out of the system, which was the case for many fans trying to buy Taylor Swift concert tickets recently, your best bet would be to set up as many accounts as possible. Then, you will be able to distribute one account per device and avoid being recognised as a scalper (or even a bot) by the system.
Pro tip: Start preparing early as setting up accounts on ticketing platforms can be quite time-consuming. They might require unique phone numbers and email addresses for each account. So start early and get help from as many people as possible for extra phone numbers!
We’d suggest logging into the ticketing site at least 30 minutes before the tickets go on sale, especially if you’re buying the tickets yourself. This is to ensure you won’t encounter last-minute server errors or connection issues right before the ticketing begins. For popular concerts, it’s best if you log into your ticketing account at least an hour before the sales start.
For the ticketing sites that set up a virtual queue, however, we suggest that you join the queue closer to the start of ticket sales (provided that you have already logged in). And if you have managed to set up multiple accounts on multiple devices, it would be good to join the queue in a staggered format. This means that if you have four accounts ready for ticket sales at 10 am, you can join in at 9.40 am, 9.45 am, 9.50 am and 9.55 am respectively. Additionally, get your credit card details ready (have your card on standby) so that you can quickly key in all your card information the second you get into the page.
You should also keep in mind the exact area and type of tickets you want so that you can immediately click on them the second the page loads. Keep in mind that there are several types of seats – VIP, standing (more fondly known as the mosh pit), regular seats and those with restricted views.
Pro Tip: Buying a lousy ticket is better than not securing any tickets at all! You can still choose to sell them away and purchase better tickets from other concertgoers later on.
If you’re heading down to the physical SingPost or Sistic outlets for tickets, aim for those that are lesser known. As you’ll have to queue at the outlet itself, you’re better off at a SingPost in a lesser known neighbourhood where you’re likely to experience a shorter waiting time. When you buy tickets at these places, you’re still fighting with the general crowd who’ll be buying tickets online and at the other outlets. Everything will be left in the hands of the person at the counter. However, if you’re intending to buy tickets from Singapore Sports Hub itself, be prepared for insanely long queues. Be there at least two to three hours early to be at the front of the queue. Keep in mind that the longer the queues, the lesser the chances of you getting the tickets!
Pro Tip: While queueing at SingPost or other physical points of sale, we suggest you try to buy the tickets online using your smart devices! This way you will be able to secure your tickets even if plan A fails!
Queuing at SingPost for hours is no easy feat. However, the experience can be much more bearable if you have friends with you. You can take turns going on toilet breaks and get food for each other. Imagine queuing for multiple hours without food and not being able to go to the washroom. That would be horrible, especially if you plan to queue overnight. For those of you who are planning to spend the night at SingPost, it is even more imperative to go with friends. This is because you probably need to sleep at some point and it is important for someone to look out for your safety. All things considered, queueing with friends is better than doing it alone. It can actually be a fun bonding session!
Pro tip: Be well prepared with foldable chairs, yoga mats and some snacks. These little things are going to make your experience so much more bearable!
Ticketing dates, times and mediums — you should know these like the back of your hand! The worst thing you can do is attempt to buy the ticket one day late, or better still, several minutes late because you remembered the wrong date and time. Tickets to popular concerts often sell out within minutes and every minute counts, so be sure you know all the dates and times correctly!
Some organisers also have pre-sales or priority sales, where customers of certain products and services have access to purchase the tickets a day or two before the rest of the tickets go on sale. If you’re really desperate to get tickets, you could either purchase these products or services (or plead your friends who are eligible). These priority sales almost always guarantee tickets, since not everyone will have the products or services required to take part in the priority sales.
One surefire way of securing tickets to sold out concerts in Singapore is getting an experienced friend to help you. We’re sure you have that one friend who seems to always be getting front row seats or standing at concerts in Singapore. They would probably also have loads of fanservice from artiste(s). Watching their Instagram stories might make you green with envy, but why not use this to your benefit? If you’re close to these experienced (or maybe purely lucky) ticket buyers, maybe you can (kindly) ask them if they’re willing to help you buy the tickets for your next concert in Singapore. You can even offer a meal in exchange! If it means being able to secure front row tickets, it’ll definitely be worth it! Should this particular friend be going to the same concert too, all the better for you because now you have a concert buddy!
Pro Tip: Do check how many tickets are allowed per transaction, as these may differ depending on the show. We’d advise not buying tickets in too big a group if you’re opting for seats. Buying tickets for four would mean that the system has to find four seats that are side by side. Chances are, you will risk losing front row seats due to this. If you’re desperate for tickets and everything seems to be sold out, consider getting individual seats! The chances of getting tickets will be higher, if you’re willing to sit apart from your friend.
If all else fails and you still didn’t manage to get your hands on a single ticket, fret not, there’s still hope! Constantly prowl sites like Carousell and Twitter! You might chance upon tickets for concerts in Singapore going at retail price. No matter how desperate you may be, never buy from those that mark up the prices! You’ll only be encouraging their behaviour. Instead, report them so that the official vendors can take the necessary action. Whenever you buy tickets from resellers online, it is important to check for the seller’s credibility and authenticity of the tickets. Take extra precaution if you’re buying printed e-tickets, as these can be photocopied or reprinted and you don’t want to fall victim to fake tickets! Especially with the extremely high ticket prices these days.
Remember the crazy sales for the Taylor Swift Eras Tour? For those, it was confirmed that all the tickets would only be available two weeks before the concert dates on sellers’ Ticketmaster accounts. Hence, do not pay for those tickets too early, and do not trust email transactions. Only pay when it’s closer to the dates and when you get a physical printout of the tickets!
Pro Tip: Wait for tickets to be sold nearer to the concert date! Some people may sell their tickets as they’re unable to go to the event due to unforeseen circumstances. You might even get tickets at a discount! Most people also tend to resell standing tickets with poor queue numbers (if it’s not free-standing) at lower prices. If you don’t mind these, you’ll be able to save some money!
Armed with these tips and tricks, we see no reason why you wouldn’t know how to get your concert tickets in Singapore! Check out our list of upcoming concerts in Singapore so you don’t miss out on any of these world-class performances! While you await patiently for the big event, hype yourself up first at one of these best karaoke bars in Singapore!
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